POLICY

 

LEXIEBEC PHILOSOPHY

 

 

Lexiebec is committed to creating beautiful and quality products. At Lexiebec we believe in creating quality products by using fine materials while maintaining a fair price for our customers. We are dedicated to providing our client with a memorable, valuable, timeless product to ensure an on-going continued relationship based on trust, excellent customer service and craftsmanship.

At Lexiebec we value craftsmanship, attention to detail and creative expression. Our aim is to provide and deliver a one of a kind experience through each and every crafted piece. We look forward to creating with you.
 

 

WHOLESALE INQUIRY

We welcome Wholesale Inquiries. Email us for LINESHEETS.

For first time buyers we have a minimum order of $1000.00

For return buyers a reorder minimum of $250.00.

PRODUCT

Dimensions are approximate and stone colors may vary slightly due to the handcrafted nature of the product.

FULFILLMENT ORDER

  • Production begins upon buyer's receipt of invoice and agreement to terms. If partial payment is required, production begins once deposit is paid.

  • 4-6 week lead time for standard orders and reorders. Should you require a faster delivery time than the promised ship date, a rush charge of 15% to the total amount due may apply.

  • Certain substitutions may be made

  • Any items that appear on the invoice and are missing from a shipment must be reported within 5 business days in receipt of order via email or phone. At that time we will ship missing items. If notification of missing items is not provided, the customer is liable for amount due stated on invoice.

  • Any cancellations must be submitted in writing within 7 days of the order delivery date, and are subject to a restocking fee of 25% of total invoice.

PAYMENT METHODS

Credit / Debit Cards  - PAYPAL - Offline Payments

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